Shipping policy

Shipping Policy for nu3paw.com

Effective Date: December 9, 2024

Thank you for shopping with nu3paw.com! We are committed to providing fast and reliable delivery for your orders. Below is our shipping policy, outlining the terms and conditions for processing and delivering your purchases.

1. Processing and Shipping Schedule

  • Same-Day Processing for Next-Day Delivery:
    Orders placed before 20:00 (8:00 PM) on business days will be processed the same day and shipped for next-day delivery.

    • Orders placed after 20:00 (8:00 PM) will be processed the next business day.

  • Weekend and Holiday Orders:
    Orders placed on weekends or public holidays will be processed on the next available business day.

2. Shipping Methods and Delivery Times

a. Next-Day Delivery

Available for orders placed before 20:00 on business days. Delivery occurs on the next business day.

b. Standard Shipping

For non-urgent deliveries, the estimated delivery time is 2-5 business days.

c. International Shipping

Delivery times vary based on the destination and customs clearance. Typical delivery time is 7-21 business days.

3. Shipping Costs

Shipping fees are calculated based on the delivery method, order weight, and destination. Costs will be displayed during the checkout process.

  • Free Shipping:
    Free next-day delivery is available for orders over [Insert Amount, e.g., $50] (domestic only).

4. Order Tracking

Once your order is shipped, you will receive an email with tracking details to monitor your shipment.

5. Customs and Duties (For International Orders)

  • Customers are responsible for any customs duties, taxes, or additional fees required by their local authorities.
  • Delays due to customs clearance are outside our control.

6. Order Changes and Cancellations

  • Changes to Orders:
    Changes can be made only before 20:00 on the day of the order. After this time, the order may already be processed for shipping.

  • Cancellations:
    Cancellations must be requested before the order is processed. Contact us immediately at [Insert Contact Email].

7. Undeliverable Packages

If a package cannot be delivered due to incorrect address or refusal of delivery:

  • We will contact you to confirm your address.
  • Additional shipping fees may apply for re-delivery.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please notify us immediately at [Insert Contact Email]. We will assist in resolving the issue with the shipping carrier.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us:

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Mailing Address: [Insert Mailing Address]

We appreciate your business and are committed to delivering your orders on time!